> ## Documentation Index
> Fetch the complete documentation index at: https://help.sarraf.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Sell my gold: applications, offers and payments

> Submit gold to the store and review the final offer from your own account.

> [!NOTE]
>
> This translation is awaiting language review. Application screenshots and interface labels are in Turkish. The downloadable PDF is also in Turkish.

## Create an application

1. Open **Sell my gold (Altınımı sat)** and sign in with your verified customer account. Select **New application (Yeni başvuru)**.
2. In **Products (Ürünler)** enter gold type, description, pieces or weight and known fineness. Do not guess unknown measurements. Add 1–6 actual photos per item: JPEG, PNG or WebP; each prepared file must be at most 5 MB.
3. **View preliminary valuation (Ön değerlemeyi gör)** gives an estimate. Missing measurements or prices mean valuation after physical inspection, not a zero offer.
4. In **Delivery (Teslimat)** choose a supported branch. **Manual shipping (Manuel kargo)** is available only when enabled by the store; read the instructions. An application does not call a carrier/courier. If you arrange shipping yourself, report tracking through the application.
5. In **Payment (Ödeme)** choose your preferred method; enter account holder and IBAN for bank payment. Review items and terms in **Summary (Özet)** and select **Send application (Başvuruyu gönder)**.

## Follow the offer and payment

Open the record in **My gold purchase applications (Altın alış başvurularım)**. Compare store measurements with your declaration; read the offer version, expiry, deduction and **Total net payment (Toplam net ödeme)**. Confirm you reviewed the current offer, then select **Accept offer (Teklifi kabul et)** or **Decline offer (Teklifi reddet)**. An expired/past offer cannot be accepted; ask the store for a new one.

Acceptance alone is not payment. Check **Payment status (Ödeme durumu)**, **Remaining receivable (Kalan alacağınız)**, held goods, messages and history. Cancellation does not return physical goods automatically. If submission is uncertain, use **Check application result / continue (Başvuru sonucunu kontrol et / devam et)** on the same record instead of creating another application. Bank information is not stored in the draft and may need entering again.

[Registration and sign-in](https://help.sarraf.net/en/eticaret/uyelik-ve-giris.md) · [E-commerce topics](https://help.sarraf.net/en/eticaret/genel-bakis.md)


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